LET’S TALK / DUNWOODY
Tell us what’s happening.
Call 404-882-2278 with the place, the lock or key problem and what you need to be able to do next.
Start with the actual request.
A key locked inside a car, a lost key and a key that no longer turns are different requests. Say which fits, whether a working spare exists and whether you can currently enter or secure the property. The service directory can help if you are unsure which page describes the problem.
For a residential garage door, describe its position and the behavior already observed. Keep clear of damaged or unstable equipment. For private building locks, explain who can authorize work; shared entrance and parking-system questions need the responsible property operator involved.
Use the address, then the detail.
Give the full street address and any relevant house, unit or suite number. For a vehicle, add its make, model and year, the property where it is parked and a level or marked section if applicable. A destination such as ‘Perimeter’ is useful context but does not identify a particular parking site.
Our Perimeter parking guide explains the mall, station and office distinctions. Confirm availability for the exact location and ask what information is needed to verify authority before work is arranged.
Agree on what comes next.
Discuss the proposed work and what the estimate includes. If the scope changes after assessment, ask for the change to be explained before approving it. This website does not publish an arrival-time promise or a fixed price for an unseen job.
If anyone is in immediate danger, contact emergency services. For ordinary service questions, use the telephone link: 404-882-2278.