PLANNING / ESTIMATES
Know what you’re agreeing to.
A useful estimate follows a clear request. Name the lock or key problem, the property or vehicle and what the finished work should achieve.
Describe the job before the number.
Opening a car with a key inside and making a replacement when all keys are missing are different scopes. So are changing which key works in a home lock and addressing a fault that stops it turning. Explain any overlapping needs instead of assuming one quoted task covers them all.
Use the service pages to identify the right starting point. For a vehicle, give make, model, year and any working spare. For a private building door, identify the hardware as best you can, the condition and the person approving work.
Ask what the estimate includes.
Ask which work and any proposed parts are included, what charges apply and whether anything depends on an on-site assessment. If several doors or keys are involved, identify each one. An estimate for one affected lock should not be treated as a price for every entrance at the property.
A planned key change may also reveal a separate repair question. Ask for any revised scope and cost to be explained before you approve additional work. Keep the intended result clear: access now, a different working key, or normal operation of an unreliable lock.
Confirm the practical arrangements.
Discuss availability for the full address and any legitimate property access requirements. If a car is in a deck, identify the operator, level and marked section. If work needs an owner or manager’s approval, arrange that before the job is agreed.
Call 404-882-2278 for the particular request. This website does not set a universal price for unseen hardware, guarantee a response time or treat an initial description as a complete diagnosis.
GOOD QUESTIONS
A little more detail.
What should I ask if the proposed work changes?
Ask what the assessment found, what additional or different work is proposed and how that changes the estimate. Approve the revised scope before the additional work is undertaken.
Does one estimate cover several doors?
Only treat the doors explicitly included in the agreed scope as covered. Identify each private door and the result needed when discussing the estimate.